Prairie Lakes Healthcare System was notified by the Watertown Police Department of a potential scam. An automated call system was used to contact a person, stating the person owed money to Prairie Lakes and asking for the person’s credit card information. This phone call was not placed by Prairie Lakes.
Please be aware, Prairie Lakes does not use an automated call system to contact patients to collect financial information.
The Watertown Police Department stated, "An easy way to verify if the caller is who they say they are is to ask for a phone number and call them back. A legitimate company will be happy to provide you with any information to verify their identity." If you believe you have been the victim of a scam, contact the Watertown Police Department at 605-882-6210.
Patients who have questions regarding bills or would like to make payments over the phone should call Prairie Lakes directly at 605-882-7000.