Prairie Lakes Implementing Text Appointment Reminders for Hospital Departments

Friday, March 21, 2025
Text Appointment Reminders
Text Appointment Reminders

All Prairie Lakes Healthcare System departments (excluding Lab and Surgery) will begin sending appointment reminders via text, email or voicemail on March 24th!

Patients who schedule an appointment will receive a text message:

  • 10 days prior to appointment
  • 3 days prior to appointment to confirm, cancel or reschedule

If the patient chooses to reschedule, the appointment will be rescheduled, and they will receive a new reminder.

Note: Please excuse us if you receive multiple messages as we make this transition.

This is a very exciting and improved process change for patients and staff at PLHS!

Written by PLHS Marketing
Last modified on Friday, March 21, 2025