Prairie Lakes Healthcare System was recently notified that UnitedHealthcare incorrectly sent letters to patients (with UnitedHealthcare insurance plans) notifying them that some providers within Prairie Lakes Healthcare System were going out of network.
Prairie Lakes Healthcare System, including physicians at Prairie Lakes Brown Clinic, continue to remain in network with UnitedHealthcare. Members enrolled in employer-sponsored commercial plans, as well as Medicare Advantage and Group Retiree plans, have continued, uninterrupted access to Prairie Lakes Healthcare System’s physicians, facilities, and hospitals.
After immediately contacting UnitedHealthcare upon learning of the letters, Prairie Lakes received notice that correction letters are currently being mailed from UnitedHealthcare to members/patients to confirm that Prairie Lakes Healthcare System’s physicians, facilities, and hospitals remain in network.
UnitedHealthcare has advised that if members/patients have any questions they should call the number on their health plan ID card.
Bev Paulsen, a retired PLHS surgical nurse, sat down with us and shared her experience of exceptional care during her recent reverse total shoulder replacement and recovery with Prairie Lakes Orthopedics and Rehab Services. Her message focuses on not needing to leave Watertown to receive advanced care for her personalized surgery and post surgery physical therapy.
"Between working on our farm and being a surgical nurse, my shoulders have been through a lot. I needed a different kind of surgery – called a reverse total shoulder replacement. With surgeons like Dr. Johnston here in Watertown, I didn’t need a different city, just a different plan." - Bev Paulsen
You can check out more of our videos on YouTube and Facebook.
March is National Athletic Training Month which raises awareness for the important work that Athletic Trainers provide to athletes of all ages and abilities.
Athletic trainers, also known as ATs, specialize in the management, prevention, and recovery of injured athletes. Many times, athletic trainers are the first medical professionals on the scene after an injury.
At Prairie Lakes Healthcare System, we are happy to have fantastic Athletic Trainers working within our Sports Medicine team that provide assistance to our area athletes. Faith Tyler serves as athletic trainer full-time for the Watertown Arrows while Jodi DeVaal works with student athletes from Clark, Willow Lake, Hamlin, and Castlewood schools.
In addition, Sam Cappadora provides full-time Athletic Training services to the Watertown Shamrocks ensuring our hockey players are safe and healthy when they hit the ice. She travels with the team as well to provide assistance on the road.
For more information, visit our website.
The Prairie Lakes Healthcare System Grief Support Group will begin a new six-week session on Tuesday, April 8th.
Our support group offers an opportunity for those that have lost a loved one to find comfort, support, and hope. We provide a safe environment to learn about the process of grief, meet others who are dealing with losses, and share stories of your loved one. Grieving is always less painful when you know you aren’t alone.
Informal presentations from 'Understanding Your Grief' by Alan Wolfelt are used to support those grieving and offer hope as we journey forward.
The Spring session will be offered from April 8th through May 13th. An additional session will be offered in the fall running from October 7th to November 11th. Each group meeting will run from 4:30 - 6:00 pm in the Specialty Clinic Conference Room.
The grief support group meetings are open to the community and are free of charge, but registration is required. Please RSVP here or by calling 605-882-7714.
National Nutrition Month is held annually in March as a nutrition education and information campaign sponsored by the Academy of Nutrition and Dietetics. The campaign focuses attention on the importance of making informed food choices and developing sound eating and physical activity habits. In addition, the organization uses this annual celebration to showcase professionals working as Registered Dietitians to ensure that their patients are educated about why eating healthy is important to their recovery, how to make recipes that are nutritious and delicious, and much more.
Registered Dietitians are food and nutrition experts, translating the science of nutrition into practical solutions for healthy living. We offer a full range of nutritional services and programs, ranging from one-on-one counseling to group programs.
For information on these or other nutrition issues, please call our office today at 605-882-7874.
Registered Dietitian (RD) Day in the Café
March 4th from 11:00 am - 12:30 pm
Participants can play the "Nutrition Fact or Fiction" game and get a healthy treat!
Check out the popular "Sugar Demo" that was just highlighted at our Health & Wellness Expo and a recent Health & Wellness Blog post
Mindful Food Sampling in the Café
Thursday, March 13th from 8 am - 9 am
Tuesday, March 18th from 11:30 am - 12:30 pm
In order to help you to do that, Prairie Lakes Healthcare System is now offering "Be Well" employee health programs to local employers. The primary goal of these events is to raise awareness of various health services and resources provided at PLHS, but to also provide benchmarks and screenings to discover any underlying medical issues as early as possible. By providing a professional, convenient, interactive, and impactful event for your employees to attend, we can increase the likelihood they are completing important annual screenings and taking steps to live a healthy lifestyle.
Healthy employees are valuable employees. Let PLHS help to ensure your workforce feels motivated, energetic, and inspired by living a healthy lifestyle. Packages will be customized for your company's specific needs - to bring information, resources, and tools to address your employees' most important health issues. Ideally, we would hold an on-site health fair for your employees and then visit again several times throughout the year to track progress against the benchmarks originally set and offer additional health information and education. You can even create internal health challenges to get coworkers to engage with the program and offer each other accountability.
Events like health fairs and workplace educational sessions demonstrate how PLHS can make a difference in our neighbor's well-being and strengthen its presence in the community. By personally connecting our healthcare providers with the local workforce, we not only support businesses but also help break down the fear of visiting the doctor.
In addition, these activities offer the perfect opportunity to share all the services we provide. By bringing our resources directly to the community, we make it easier for people to access care. As a keystone of the community, it's crucial that we take time to educate and provide the best care possible for those we serve.
We look forward to providing "Be Well" health education to additional local businesses throughout the community. If you know of an organization, business, or service group that would benefit from a similar experience, please contact Nicole Hansen at 605-882-7693 or This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss a customizable wellness program.
What can be done to make sure your friends, neighbors, and family receive the blood they need? It’s simple – donate blood to the Community Blood Bank.
The Blood Mobile will be parked outside of the Prairie Lakes Brown Clinic - Main location from 8:00 am to 11:00 am on Monday, March 24th.
To schedule your appointment, click the link below and select an available time. You can also call Community Blood Bank at 605-331-3222.
Update: All donors will receive a $15 Hy-Vee gift card!
Donation times are available from 8:00 a.m. to 10:50 a.m. Check-in is in the Prairie Lakes Brown Clinic registration area.
WATERTOWN, S.D. – February 17, 2025 – Prairie Lakes Healthcare System (PLHS) announced it has been named among the 2025 Top 100 Rural & Community Hospitals by the Chartis Center for Rural Health. Chartis’ annual Top 100 award program honors outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®. PLHS has received this award every year since it was introduced in 2016.
“The recognition as a Top 100 Rural & Community Hospital highlights the exceptional care and dedication Prairie Lakes Healthcare System provides to our communities,” said John Allen, President and Chief Executive Officer of PLHS. “Being one of only six hospitals in South Dakota to receive this honor is a testament to the unwavering commitment of our employees and medical staff in delivering high-quality healthcare every day.”
“The Top 100 Rural & Community Hospitals award program elevates the very best performers and helps create a roadmap for those seeking to improve financial and operational performance while continuing to care for the communities they serve,” said Michael Topchik, Executive Director, The Chartis Center for Rural Health. “This is our 10th year recognizing the Top 100 Rural & Community Hospitals and we’re thrilled to be able to celebrate this milestone with this year’s winners.”
The INDEX is the industry’s most comprehensive and objective assessment of rural hospital performance. Leveraging publicly available data, the INDEX is utilized nationwide by rural hospitals, health systems with rural affiliates, hospital associations, and state offices of rural health to measure and monitor performance across a variety of areas impacting hospital operations and finance.
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About Prairie Lakes Healthcare System
Located in Watertown, S.D., Prairie Lakes Healthcare System is an independent healthcare organization that provides care for 90,000 people in a ten-county region of northeast South Dakota and western Minnesota. The system is focused on meeting the needs of the region with a mission to make a positive difference in the health of the patients and communities they serve. Prairie Lakes Healthcare System offers close to 30 medical services/specialties with over 800 professionals, physicians, and caregivers on staff to serve their rural communities.
February is American Heart Month, a time when all people—especially women—are encouraged to focus on their cardiovascular health. Women in the United States are experiencing unacceptable and avoidable heart-related illness and death, and nearly half of U.S. women do not recognize that heart disease is the leading cause of death for women.
Find out how much you know about heart disease by taking the quiz below:
Take the "Know Your Numbers" Quiz!
Knowing the facts about heart disease and the risks associated with it are crucial in preventing cardiovascular issues in your future. You can't manage what you don't measure and knowing if you're at risk starts with knowing the your personal health numbers that are most closely related to heart health:
Make an appointment today to speak with your primary care provider about any medical history concerns and to get a current measurement of your personal heart health numbers. Your heart depends on it!
If you would like more information about heart health, call the Prairie Lakes Cardiology Clinic at 605-882-7777 or Prairie Lakes Primary Care at 605-886-8482 and make an appointment today.
What can be done to make sure your friends, neighbors, and family receive the blood they need? It’s simple – donate blood to the Community Blood Bank.
Donation times are available from 8:00 a.m. to 10:30 a.m. and again from 12:00 p.m. and 3:00 p.m. Check-in is in the Prairie Lakes Specialty Clinic main lobby.
To schedule your appointment, click the link below and select an available time. You can also call Community Blood Bank at 605-331-3222.
Prairie Lakes Healthcare System is excited to once again participate in one of our communities largest annual events. PLHS will host an expo booth in the Fieldhouse daily from 9:00 AM - 4:00 PM providing free blood pressure checks and other health & wellness information and resources.
For the first time, this year we'll be joined by our Registered Dietitians offering free Body Composition Testing on Wednesday, February 12th from 9:30 am to 11:30 a.m. Body Composition Testing not only analyzes your body's percentages of body fat, bone, and lean mass - it provides important insight into any possible disease risk factors.
Several PLHS providers will be leading educational classes on a variety of health topics.
Last Saturday, January 25th, we held our first PLHS Health & Wellness Expo at the Codington County Extension Complex!
We welcomed approximately 250 attendees to connect with our healthcare providers and care teams. Men, women, and children had their questions answered and learned about new services and resources available to them. Several guests attended the various breakout sessions provided, scheduled appointments, received various health screenings, and more. Children enjoyed the Bike Rodeo and getting to hang out with members of the Watertown Police Department and Watertown Fire Rescue, along with Watertown Park & Rec.
One of the most popular areas of our event is always the recipe sampling from Sodexo. This year, our Nutritional Services team offered two healthy and delicious recipes and provided recipe cards for attendees to take home. To access each of those recipes, click the link below:
We would like to thank the following for helping us create such a successful event:
We have already begun making plans for 2026 - we look forward to seeing you there!
The new equipment was recently installed and already has become quite popular among several of our therapists as it provides a way to challenge our patients with a myriad of conditions with real-world, dual-task activities that help them regain their balance – and confidence in movement. For example, when working with a patient with a balance impairment, we can put them on an uneven surface and at the same time pair it with a visual or cognitive demand.
The Bertec Vision Screen combined with the Force Plate provides a variety of treatment modes to work with such as speed, reaction time, and balance. We can also modify the background from plain and simple to a complex or moving background.
The Bertec Vision Screen can be used with a variety of patient types:
Overall, this new technology provides great data from our patients so that we can track their progress objectively.
Patient feedback thus far has been great. Our patients enjoy the challenge that it presents and allows us to train them in a more functional and dynamic way compared to traditional exercises.
This year’s event, Off to the Races: Advancing Cancer Detection & Treatment will take place on Saturday, May 3rd, 2025, at the Watertown Event Center.
As we celebrate this milestone, we are reminded of the incredible impact made possible through the generosity of supporters like you.
This year’s event promises to be an unforgettable evening with one goal in mind: supporting life-saving cancer initiatives in our community. Proceeds from BASH 2025 will directly fund advanced equipment for early detection of lung cancer and a state-of-the-art radiation machine. Together, we can make a life-saving impact for patients and families in our region.
Please secure your reservation by Friday, April 4th by clicking the button below.
Reserve Your Seat to BASH 2025 Today!
Silent auction bidding will open Monday, April 28th on Galabid and close promptly at 7:00 p.m. on May 3rd.
A Kentucky Derby-themed event to be based on Southern elegance, horse racing excitement, and classic charm allowing guests to enjoy a touch of Southern hospitality while supporting a great cause.
The Kentucky Derby is known for its sophisticated and bold elegance - playful upscale fashion, with a focus on hats, and pastel colors. Suggested attire includes:
Sponsorships are crucial in covering the cost of the event, ensuring that every dollar raised can be allocated directly to the cause. Together, we can make a difference in advancing healthcare services in our region.
Together, let’s make the 30th Anniversary of BASH the most impactful yet!
Thank you for your continued support as we work to improve healthcare in our region. Let’s be Champions of Cancer Care—together!
Visit the Prairie Lakes Healthcare Foundation’s Facebook page for updates on packages and other exciting event details.
For more information, call Lisa Dahl at 605-882-7631.
Donate to Prairie Lakes Healthcare Foundation Causes
The mission of the Prairie Lakes Healthcare Foundation is, “Healthcare is a vital component of a community’s quality of life. Prairie Lakes Healthcare Foundation exists to raise funds with which to support and advance the health services available to the Watertown area through Prairie Lakes Healthcare System.”